American Airlines decided to be honest with customers. They may not like it

American Airlines plane in the sky.

may fly. Maybe not. Check back later.

Getty Images

There comes a stage in your life when you need to de-burden yourself.

Let it out, let it go, let it wash the others, and watch the reaction.

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producers of the mobile computing device that changed everything.”,”slug”:”smartphones”,”landingPage”:null,”listingPage”:null,”typeName”:”content_topic”},”typeName”:”content_article”}],”title”:”more Technically Incorrect”,”view”:”pinbox_text_list”}” class=”c-shortcodePinbox-textList c-shortcodePinbox-textList_floating g-border-thin-light-bottom g-outer-spacing-top-medium g-outer-spacing-bottom-medium”>

More technically incorrect

In a way, letting go of your inner contradictions, flaws, and agony can make you feel free.

Or, at least, a little lighter.

I moved to a high level of empathy, so, when I found out that American Airlines The CEO said the way (it really feels).

Brian Znottens is the airline’s vice president of network planning. Basic Economics of Aviation Jobs.

He has a soul, you know. He chose to leave it hanging there. You see, he wants airline customers to know that their vacation plans are still—maybe—exploding in smoke, not in an American Airlines plane.

also: American Airlines pilots want customers to know how bad things are

That’s how we do it. or try

on airlines Tell me why Podcast, Znotins explained How does an airline create its schedules?

Before the pandemic, America released its schedule 90 days before it went into effect. “Currently, we are publishing it 100 days before the schedule begins.”

This sounds like excellent news. Business travelers have more time to choose when to visit clients or co-workers they haven’t seen in years. Leisure customers now have more time to perfect their year-end visits to friends and family.

However, if you’re the type of person who likes – or even needs – to plan more in advance, there is a problem.

“That flight we’re selling at the time is really based on a schedule.” Ah, if you book up to 330 days in advance, you definitely know your flight may not be there when the time comes.

Znottins said that in times past, there was a very high probability that the final timeline would be very similar to the placeholder.

“But with the pandemic, these schedules are clearly becoming less reflective of the actual schedules we plan to fly,” he added.

clearly.

also: United Airlines just made a ridiculous promise to customers (can you believe it?)

The information is still loading

Here, the bad news began.

These days, the schedules for American flies are actually smaller than those published. “That’s because it takes time and takes a lot of information and input from the process to make a schedule,” Znottens said.

One might imagine that this is how many companies are operating. You get your data, you get your input, and you make your decision.

Znuttens said US intelligence gathering occurs 120 days before departure. Or maybe every 100 days. Or maybe even closer.

Ah, I’m starting to get it, I’m afraid.

“Sometimes, we just don’t know which flights we’re going to take and we won’t be operating them,” Znotins admitted. “Because we don’t know how many planes, pilots, mechanics and workers are on the ground, we’ll have to support the schedule. So the flight may or may not work.”

Your touch may feel inconsiderate.

also: 4 Best VPNs for Travel: Enjoy Serenity and Security

I worry that some American Airlines customers will wonder why there is no buffer to create a greater sense of certainty. Both for them and for the airline itself.

I worry that many American Airlines customers will fear these words more than anything, especially since the airlines themselves blame a lack of staff as one of the reasons for flight cancellations. You mean when you post your schedule, you don’t have a complete idea if the flight is going to take off?

“What we really hesitate to do is to subject our clients to a number of changes, many times,” Znottens said.

satisfaction, that.

Znotins is unhappy that the media is describing the seemingly frequent US changes as a big deal. it’s not. It’s just part of the process.

Take the time to talk about programmers and their current lives. He noted that more of them live away from the head office in places like Bozeman and Montana and now more of them are traveling for quarterly meetings to the head office. So Americans should realize that.

He chose to describe Bozeman as a “more beautiful” place to live than the Bay Area. I’m sure this isn’t the same as calling Southwest the best airline from America.

But back to the potential of your shattered vacation plans.

also: How to keep your home safe when traveling

All I want for Christmas is you (to fly, not just try)

Here we are, with just over 100 magical days before the end of the year. Many people will have already booked their flights for the holidays. Znotins promised that the airline focused more on leisure travel than business.

But should you now book your flight to visit loved ones – or perhaps get away from them? Will the schedule be reliable?

also: How to save money when traveling abroad

“We are trying to fly as far as our operation will support,” Znottens said. “We don’t want to overexert ourselves again.”

Some might translate this as: “We promise not to be greedy (too much) and let people down (too often)”. Some may just focus on the word “try”.

One has to admire Znotins as he leans towards fidelity. Airlines have, too often, disappointed customers and treated them with subtle indifference, all in their shameless pursuit of profit.

But you wonder how confident his employees are in his explicit promise (trying) to deliver to customers.

Why, this is how the Pilots Guild of America reacted to his words:

\ud83d\udc40
\u201cSometimes, we just don\u2019t know which flights we will and we will not operate,\u201d VP of Network Planning Brian Znotins said, \u201cbecause we don\u2019t know how many airplanes and pilots and mechanics and ground staff we will have to support the schedule.\u201dhttps:\/\/t.co\/0WwJMAgWnr<\/a><\/p>— Allied Pilots (@AlliedPilots) September 7, 2022<\/a><\/blockquote>\n”,”provider_name”:”Twitter”,”provider_url”:”https:\/\/twitter.com”,”type”:”rich”,”url”:”https:\/\/twitter.com\/AlliedPilots\/status\/1567611214963818498″,”version”:”1.0″,”width”:550}” url=”https://twitter.com/alliedpilots/status/1567611214963818498?s=11&t=UWXXVGe4kIRXbMCzTf45XQ” conversation=”true” class=”c-shortcodeTwitterTweet”>

No, the pilots still haven’t secured the increases they asked for – and they are sit around.

One can’t help but worry that a little bad weather here, a little regulatory chaos there, and the American end of the year—and for you—may still be precarious.

Let’s hope the inputs somehow match the outputs. for one time.

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