How to fix “LG IMS has stopped” error on T-Mobile

LG may have exited the smartphone market, but people still own brand phones

LG may have exited the smartphone market, but that doesn’t mean current LG phone owners have switched to other brands right away. LG is still making progress Generous update policy For those who own a smartphone from the manufacturer, so things could have been a lot worse. However, unfortunate T-Mobile subscribers who own an LG phone are currently left with phones that don’t turn on, with the “LG IMS has stopped” error message popping up over and over again, leaving them unable to do anything on their device. Fortunately, there is a solution that works for many people, and T-Mobile and LG are already looking into the problem.


What does “LG IMS has stopped” message mean?

As I spotted it T-Mo . Report employment redditHowever, the issue affects a variety of LG phones on T-Mobile. The “LG IMS has stopped” message started popping up overnight to many, and it keeps popping up even when people reject it. This renders LG phones on T-Mobile essentially useless, as owners only have seconds to complete actions until the message appears again. Restarting the phone or even soft reset doesn’t alleviate the problem either, so don’t try to do the latter in the first place.

If you were wondering, IMS is a framework that aims to properly route phone calls and SMS messages over data networks, allowing you to make calls and send texts over LTE and 5G. The networking feature is vital to making your phone work like a phone, and it’s one of the basic architectures of phone services on modern Android devices. It seems that in the case of LG, something went wrong executing IMS services on T-Mobile, which is why the problem is isolated on the carrier’s network only.

How to fix “LG IMS has stopped” issue on T-Mobile

Fortunately, Maher LG phone owner has found a solution and Share it on RedditAnd it seems to work with a lot of people. Here is what you need to do:

  1. Set your LG phone to Airplane mode to prevent the error message from appearing again and again.
  2. head for Settings -> Apps and notifications -> Application information.
  3. Tap on the three dots menu in the upper right corner, enable System viewand search for com.lge.ims.rcsprovider in the list. Click on it.
  4. In the detailed overview of this app, press the following three buttons in order: Clear cacheAnd Clear Storage/DataAnd forced stop. Depending on the Android version on your phone, some of these three options can be found below Storage information.
  5. You may have to repeat step 4 above several times until the problem fixes itself.

Your LG phone will likely keep showing you the error message even when you’re in airplane mode, so be prepared to move quickly. Make sure you do all the actions in step 4 at once, without having to ignore the error message while you’re at it. If you get the error message again in the middle of it, start step 4 all over again.

The guide says that this route has worked for three different LG phones in their homes, so this will likely fix the problem for you as well, but unfortunately there is no guarantee that it actually works for everyone.

Meanwhile, T-Mobile confirmed on Twitter that LG is working on a permanent fix to the problem that doesn’t involve diving into the settings.

If you want to wait for the company, you will likely have to wait for a system app update, which may take a while to roll out. If you are dependent on your phone, you should try to follow the steps above in any case to make sure that you are up and running as fast as possible. We’ve also got you covered if you want to start shopping elsewhere Awesome Android phone as an alternative.

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